UPDATE: 31 March 2020:

This article has been superseded by:



A chat bot is a decision tree with animated text.

LeadsHook chat bot allows you to add text, images and video.

Step by Step Instructions

1. Here is an overview of an example decision tree, which is filled with a start page node, multiple questions and answers nodes and a results page node:

2. Here is how to configure your questions and answers node:

  • To create a blank box for the leads to fill in the blank, here is the code:

[input:custom_field,number of characters for field size display,help text]

An example: [input: first_name, 20, first name]

For custom_field, please refer to how to create custom fields?

  • You may also upload images or embed videos
  • You can set¬†delay (in seconds) between the question lines.


  1. Pingback: How to format question lines appearance? | LeadsHook Knowledge Base

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