Unbounce – Fix height problem

If you have every tried to use Unbounce and LeadsHook together, you will surely have experienced the dynamic height problem where you decision tree is cut off. This is because by default Unbounce uses absolute positioning in their builder. So this guide will show you how to enable dynamic ( variable ) height with your […]

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Troubleshooting Steps

Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]

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How to troubleshoot your decision tree display problems

Hi everyone, I have received a few questions about embedding decision tree and the display problems of the embedded version. Firstly, we serve many thousands of impressions per day so are confident enough to say it’s not the embed code. Clients doing thousands of leads per day have teams and code checking for uptime… and […]

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How to avoid these common mistakes

Mistake 1: Not putting ESP node as your LAST node Mistake 2: Adding system fields and hidden fields to forms. Systems are automatically generated and there is NO need to add these to forms. Also all fields are available at all times for use by ALL decision trees. There is NO need to add fields […]

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How to report issues for a fast response from support

Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use a free tool like Jing: https://www.techsmith.com/jing-tool.html 2 Jing […]

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