Introduction:

Please watch the video below for instruction on how to display your decision trees on your own domain…

Note: As per our Domain Policy and as stated on our initial Domain migration instructions. Once you agree to migrate a domain, you won’t be able to remove it until the next 30 days.

You can however change it if you have made a mistake with migrating your main domain instead of a subdomain.



IMPORTANT UPDATE: We are no longer generating SSL CNAME values. You only need your own subdomain to point to network.leadshook.io

Common Errors

ERROR 1:

  • You get an error when pressing “Check Status” to confirm DNS entries have been correctly setup.


If you get this error or one about SSL…

METHOD 1:

Then, please confirm if your DNS entries have been entered correctly. Please use this URL to check if your subdomain has been created.

https://dnschecker.org/all-dns-records-of-domain.php

Enter your subdomain link, and select CNAME as record type, and press “Lookup DNS”

Under Result, a value pointed needs to be pointed to network.leadshook.io

If it says “No record found!”, just like what is shown in the picture, update or re-add your DNS settings.

METHOD 2:

You can also check on your own computer…

Mac/Linux

dig +short _996f19f919bbdf91234553234455666.domain.com

Windows

nslookup -type=cname _996f19f919bbdf91234553234455666.domain.com

You can search if your DNS entries have been updated within a new few minutes.

Here’s what a successful result looks like…

You’ll see command in yellow and the result in red dashed box. This confirms the DNS entries have been correctly entered.

ERROR 2:

  • Trailing Dots Causing Issues

Some DNS won’t accept a trailing dot. If you see an error with dots, then please retry without the dots.

Or sometimes registrars will accept it without dots or _ and then once it is accepted, you can then edit it and add _ or a dot.

How to Add Your Custom Domain DNS Entries at Google Domains…

UPDATED VIDEO: