Introduction:
Please watch the video below for instruction on how to display your decision trees on your own domain…
Note: As per our Domain Policy and as stated on our initial Domain migration instructions. Once you agree to migrate a domain, you won’t be able to remove it until the next 30 days.
You can however change it if you have made a mistake with migrating your main domain instead of a subdomain.
Step by Step Instructions:
Step 1: Click “Admin”
Step 2: Click “Custom Domains“
Step 3: Click “Setup my Domain”
- Take note that each account will have 1 slot by default.
Step 4-6: Add your domain, accept our terms and click “Save Domain”
- Take note that once a domain has been added, you can only remove it after 30 days.
- We would prefer sub domains being used, however if you want your root domain, then you will need to contact help@leadshook.com for assistance.
Video Guide:
IMPORTANT UPDATE: We are no longer generating SSL CNAME values. You only need your own subdomain to point to network.leadshook.io
Common Errors
ERROR 1:
- You get an error when pressing “Check Status” to confirm DNS entries have been correctly setup.
If you get this error or one about SSL…
METHOD 1:
Then, please confirm if your DNS entries have been entered correctly. Please use this URL to check if your subdomain has been created.
https://dnschecker.org/all-dns-records-of-domain.php
Enter your subdomain link, and select CNAME as record type, and press “Lookup DNS”
Under Result, a value pointed needs to be pointed to network.leadshook.io
If it says “No record found!”, just like what is shown in the picture, update or re-add your DNS settings.
METHOD 2:
You can also check on your own computer…
Mac/Linux
dig +short _996f19f919bbdf91234553234455666.domain.com
Windows
nslookup -type=cname _996f19f919bbdf91234553234455666.domain.com
You can search if your DNS entries have been updated within a new few minutes.
Here’s what a successful result looks like…
You’ll see command in yellow and the result in red dashed box. This confirms the DNS entries have been correctly entered.
ERROR 2:
- Trailing Dots Causing Issues
Some DNS won’t accept a trailing dot. If you see an error with dots, then please retry without the dots.
Or sometimes registrars will accept it without dots or _ and then once it is accepted, you can then edit it and add _ or a dot.
How to Add Your Custom Domain DNS Entries at Google Domains…
UPDATED VIDEO: