Please watch the video below for instruction on how to display your decision trees on your own domain…

Note: As per our Domain Policy and as stated on our initial Domain migration instructions. Once you agree to migrate a domain, you won’t be able to remove it until the next 30 days.

You can however change it if you have made a mistake with migrating your main domain instead of a subdomain.


Common Errors

ERROR 1: You get an error when pressing “Check Status” to confirm DNS entries have been correctly setup.


If you get this error or one about SSL…

Then, please confirm if your DNS entries have been entered in correctly. Please use this URL to check if your subdomain has been created.

https://dnschecker.org/all-dns-records-of-domain.php

Enter your subdomain and press “Lookup Subdomain”

METHOD 2: You can also check on your own computer…

Mac/Linux

dig +short _996f19f919bbdf91234553234455666.domain.com

Windows

nslookup -type=cname _996f19f919bbdf91234553234455666.domain.com

You can search if your DNS entries have been updated within a new few minutes.

Here’s what a successful result looks like…

You’ll see command in yellow and the result in red dashed box. This confirms the DNS entries have been correctly entered.

ERROR 2: Trailing Dots Causing Issues

Some DNS won’t accept a trailing dot. If you see an error with dots, then please retry without the dots.

Or sometimes registrars will accept it without dots or _ and then once it is accepted, you can then edit it and add _ or a dot.

How to Add Your Custom Domain DNS Entries at Google Domains…

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