How to clear local storage in Google Chrome browser?

Introduction If your embedded decision tree is not displaying correctly on Google Chrome, you may try to clear the local storage. Step by Step Instructions 1. Open the Google Chrome Console by pressing F12 key. 2. Select “Application” in the console’s top menu. 3. Select “Local Storage” in the console’s left menu. 4. Right click […]

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Troubleshooting Steps

Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]

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How to report issues for a fast response from support

Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use a free tool like Jing: https://www.techsmith.com/jing-tool.html 2 Jing […]

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