If your embedded decision tree is not displaying correctly on your browser, you may try to clear the local storage. How to clear local storage: Step by Step Instructions Chrome Here’s how to clear the local storage in Google Chrome: Open the Google Chrome Console by pressing F12 key. Select “Application” in the console’s top […]
Articles Tagged: browser
Troubleshooting Steps
Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]
How to report issues for a fast response from support
Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use these free tools: Jing – https://www.techsmith.com/jing-tool.html Loom […]