How to clear local storage in Google Chrome (and other browsers 2022)

If your embedded decision tree is not displaying correctly on your browser, you may try to clear the local storage. How to clear local storage: Step by Step Instructions Chrome Here’s how to clear the local storage in Google Chrome: Open the Google Chrome Console by pressing F12 key. Select “Application” in the console’s top […]

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Troubleshooting Steps

Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]

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How to report issues for a fast response from support

Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use these free tools: Jing – https://www.techsmith.com/jing-tool.html Loom […]

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