In this article you’ll learn how to give access to LeadsHook team to help troubleshoot or setup Facebook tracking such as pixels and/or Facebook Serverside Tracking.
Step 1: Login into Facebook Business Manager
- Click “Settings”
Step 2: Add LeadsHook Team Member
- Click “Add People”
- Enter Email Address
- Team member invited will receive an invitation email
Step 3: Select Pixels Only
- Click Pixels
- Select the Pixel under “Assets”
- Enable “Partial Access” on the right had side under Pixel.
- Click “Invite People”
- We do NOT need any other access to setup your tracking. Do NOT grant access to anything else.
Step 3A: Please inform the LeadsHook team your Business Manager/Business Details.
- Your business manager details could be different to your brand or product. Our team will need to know the invite is from you.
Step 4: Join Business Manager (NO ACTION REQUIRED – INFORMATION ONLY)
- Team member invited will receive an invitation email
- Click the “Get Started” button on the email
Step 5: Accept Access (NO ACTION REQUIRED – INFORMATION ONLY)
- Enter your Name
- Click “Continue”
Step 6: Review Access (NO ACTION REQUIRED – INFORMATION ONLY)
Step 7: Setup 2-Factor Authentication. (NO ACTION REQUIRED – INFORMATION ONLY)
Step 8: Add Permission to Pixel
- Click “People”
- Select the name of the invited user
- Click “Assign Assets”
PLEASE NOTE: You can do this step AFTER the user has added to your Facebook business manager account.
Step 9: Assign Pixel to New User
- Click “Pixels”
- Select the Pixel under Assets
- Enable “View Pixels” on the right hand side under Pixel
PLEASE NOTE: We do not need more than VIEW access. Do NOT grant MANAGE PIXELs access.
Step 10: User’s Business Manager Access (NO ACTION REQUIRED – INFORMATION ONLY)
- When User Logins into your Facebook Business Manager, this is all they have access to this
Step 11: Project Completion – Remove Access
- Click “Settings”
- Click “People”
- Click the name of the invited user
- Click “…” on the upper right side part of the screen
- Click “Remove from business account”
- After the project or task has been completed, please remove user access to your business manager.