Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]
Articles Tagged: console
How to fix Facebook ‘em: email invalid’ error when using GTM
The error message when viewed from JS Console looks like this: This occurs when ‘Use Advanced Matching’ is used for Facebook pixel. This adds an extra line: em: ‘insert_email_variable,’ to the FaceBook Pixel. => We’ll update the GTM container soon so this update won’t be needed anymore. HOW TO FIX THE ERROR Step 1: Login into […]
JS Console Error Message: “Cannot read property ‘destId’ of undefined”
REQUIRED Please go through STEP 2 in the following post to learn how to see error messages: How to report issues for a fast response from support How to… (for specific issues) Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to […]
How to report issues for a fast response from support
Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use a free tool like Jing: https://www.techsmith.com/jing-tool.html 2 Jing […]