Troubleshooting Steps

Decision tree not behaving like it’s supposed to? STEP 1: Setup your test environment Please open the JS Console on Chrome browser. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J. OR Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. […]

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How to report issues for a fast response from support

Please help us with clear descriptions so we can help you. When reporting issues it’s important to explain things well. The best is to report via a video. OPTION 1: How to report via video (fastest for you and also easiest for us to see issues). You can use a free tool like Jing: https://www.techsmith.com/jing-tool.html 2 Jing […]

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